Don’t make the mistake of treating your area rugs’ cleaning like you would the carpet in your home. Its cleaning requires a special process and extra care if you want to continue to enjoy its use for years to come! Our area rug cleaning process thoroughly cleans yet retains the unique character of your rug. We use special equipment and processes that are specially designed to clean your area rug.
Along with our usual
Steam Carpet Cleaning, Horizon Rug Care specializes in providing your area rug with a rejuvenating day at the spa! We clean, repair, and protect your area rugs.
We service the entire New York area, including: Westchester County (Yonkers, Ossining, White Plains, New Rochelle, Scarsdale etc.), Brooklyn, Queens, Long Island, Hamptons, North New Jersey & South New Jersey.
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Rugs that come to us for repair are thoroughly inspected to identify the damage, the cause of that damage, and the various options available to correct or minimize that damage. Our goal is not only to make the rug “look” better cosmetically, but also to make certain that the structure of the repaired area is strong enough to allow you to use and enjoy your rug without worrying about further damage.
Rugs are woven to last decades at the least, and centuries at the most, and rugs of all ages travel through our doors. Our specialty is antique and semi-antique rug care, and our knowledge regarding these textiles allows us to give you the information necessary in making the right rug care decisions. If a rug gets to the point that it is “past its prime,” we will let you know what type of floor, type of underlay and level of traffic would be best to help the piece last longer.
STEP 1: INSPECTION
All rugs are inspected for pre-existing conditions. Concerns are noted and addressed and fiber type, fringe, and pile condition are documented. Photographs are taken before and after for a comparison of stain and soil removal.
STEP 2: RUG DUSTING
Rugs can hold up to ¾ of a pound of soil for every square foot before “looking” dirty.
Rugs are gently vibrated upside down to dislodge deep contamination and abrasive soils. The top side is then vacuumed to remove the loosened soil dislodged by the Rug Duster. Your rugs will last longer and will be healthier because these types of soils are nearly impossible to remove once a rug becomes wet.
STEP 3: TESTING
We test any cleaning solutions that will be used on your rug. Some rugs will “bleed” because their dyes are unstable. If bleeding is a concern, alternate cleaning solutions/techniques are used.
Risks for damage are kept at a minimum, while still achieving optimal results.
STEP 4: SPECIALTY SPOTTING
We have a vast array of premium spotting solutions and just as important, the expertise and passion to remove the most difficult of stains. If you know what a particular stain is, please inform our staff. There is a much higher chance of removing stains when the source is known.
While not every stain is removable, we safely remove many stains others have left behind. See our stain removal Guarantee*
OPTIONAL STEP 5: RESTORATION
We are experts at removing dye bleed from previous cleanings and/or accidents.
Rugs that were once thought to be ruined are restored to their original condition.
STEP 6: PRE-CLEANING TREATMENT
A mild, eco-friendly cleaning solution is applied to loosen ground in soils and spots. Many rug cleaners skip this step or perform it improperly, which leads to stains being left behind unnecessarily or damage because too much agitation was used. This detergent is also excellent for removing and deodorizing minor accidents left by pets.*
Just like soaking your hands before a manicure, pre-treating each rug is like a day at the “spa.” Each rug we clean is given the most professional care possible.
STEP 7: AGITATION
Depending on the condition of the rug the amount of agitation will vary. Lightly soiled rugs have some agitation; we use a mechanical brush or pressure washer for more soiled rugs.
Our expertly trained staff keeps your rugs’ safety in mind at all times.